Privacy Policy

 

Effective Date: June28, 2026

Company: Crystal Star Math & Science Tutoring Inc.
Website: https://www.cstartutor.com

Crystal Star Math & Science Tutoring Inc. (“we,” “our,” “us”) respects your privacy and is
committed to protecting the personal information you share with us. This Privacy Policy explains
how we collect, use, disclose, and safeguard your information when you use our Platform.
By using our Platform, you consent to the collection, use, and disclosure of your personal
information in accordance with this Policy.

1. Personal Information We Collect

We collect personal information as defined under the Personal Information Protection and
Electronic Documents Act (PIPEDA), including:

• Account & Contact Information: Name, email address, phone number, mailing address,
password.

• Payment Information: Payment method, billing address, transaction history (processed
securely through third-party payment processors; we do not store credit card numbers).

• Tutor Information: Qualifications, availability, and rates and other relevant information.

• Student Information: Age (to ensure parental consent for minors), booking history, class
preferences.

• Technical Information: IP address, browser type, device information, and cookies for
security and analytics.

We collect this information directly from you, through your account, class bookings, and
communications with us.

2. Purpose of Collection

We collect personal information for the following purposes:

• To create and manage user accounts.

• To process payments and send receipts.

• To connect students with tutors and manage class bookings.

• To pay tutors for completed classes.

• To comply with legal and regulatory requirements.

• To provide customer support and respond to inquiries.

• To improve our Platform, services, and user experience.

• To send you important updates, confirmations, and notices (with your consent where
required by law).

We will not collect, use, or disclose personal information for purposes other than those identified
above, except with your consent or as required by law.

3. Consent

By using our Platform, you consent to the collection, use, and disclosure of your personal
information as outlined in this Policy. You may withdraw your consent at any time (subject to
legal or contractual restrictions) by contacting us (see Section 9).

4. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose information only in the
following circumstances:

• To Tutors: Students’ names and class details (so that Tutors can deliver classes).

• To Students: Tutors’ names, qualifications, and availability.

• To Service Providers: Payment processors, hosting providers, and other contractors who
assist us in operating the Platform (bound by confidentiality agreements).

• As Required by Law: To comply with legal obligations, court orders, or government
requests.

• In a Business Transaction: In the event of a merger, sale, or corporate restructuring,
subject to confidentiality agreements.

5. Storage and Security

We store personal information on secure servers located in Canada and/or trusted third-party
providers who meet Canadian data protection standards. We use industry-standard safeguards including encryption, secure payment gateways, and access controls to protect your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was
collected and to comply with legal and accounting obligations. When no longer needed,
information is securely deleted or anonymized.

7. Your Rights

Under Canadian law, you have the right to:

• Access your personal information and request a copy.

• Correct inaccuracies in your personal information.

• Withdraw consent to the use of your personal information (subject to legal requirements).

• File a complaint with the Office of the Privacy Commissioner of Canada if you believe
your privacy rights have been violated.

Requests may be made by contacting us (see Section 9). We may require proof of identity before
granting access.

8. Cookies and Tracking Technologies

The Platform uses cookies and similar technologies to enhance user experience, analyze traffic,
and improve services. You can disable cookies in your browser settings, but some features of the
Platform may not function properly.

9. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:
Crystal Star Math & Science Tutoring Inc.
115 Quarry Edge Dr, Brampton, ON, L6V 4L2, Canada
Email: cstarmath@cstartutor.com
Phone: (905) 867-7982

10. Updates to This Privacy Policy

We may update this Policy from time to time to reflect changes in laws, technology, or our
practices. When we do, we will post the updated version on this page with a new “Effective
Date.”

Google User Data & OAuth Disclosures( July20/2026)

1. Information We Access

When you connect your Google Account, our application requests access to your Google Calendar data ([https://www.googleapis.com/auth/calendar.events](https://www.googleapis.com/auth/calendar.events)). Specifically, we access calendar event details including event titles, start/end times, and event descriptions.

2. How We Use Google User Data

We use your Google Calendar data strictly to schedule, synchronize, and manage tutoring session bookings between students and tutors on Crystal Star Math & Science Tutoring Inc. We do not use this data for any purpose other than providing and managing these calendar scheduling features.

3. Data Sharing & Transfer

We do not sell, rent, or transfer your Google user data to any third parties, including data brokers, advertising networks, or marketing platforms. Your Google user data is never used for advertising or promotional purposes.

4. Data Protection & Security

We implement industry-standard security measures, including encryption in transit (HTTPS/SSL) and strict access controls, to protect your Google user data against unauthorized access, disclosure, or alteration.

5. Data Retention & Deletion

We retain Google Calendar data only as long as necessary to provide scheduling services. You can disconnect your Google Account at any time through your profile settings, or request complete deletion of your synced data by contacting us at cstarmath@cstartutor.com.

6. AI/ML Non-Training Statement

Google Workspace user data accessed through Google Calendar APIs is not used to train, retrain, or improve artificial intelligence (AI) or machine learning (ML) models.